Monday, June 19, 2017

3 Ways to Get Attention by Giving Attention First

give attention get attentionLearning to get attention or increasing your level of success is a focus for a lot of people. I believe, however, that to get attention, it’s really important to first GIVE attention. When you do, your results can be so much more amazing.

So, let’s look at a couple of strategies that work well for both giving and getting attention:

 

 

See and hear others. One basic human need is to be seen and heard. When we provide that for others, it strengthens our relationships. Are you truly stopping to listen more and talk less when you’re in presence of others? Are you really seeing them for who and what they are? Are you paying attention to the things that are important to them? Practice really being in the present when having conversations with those around you.

Leverage social media. Liking, commenting and sharing the social media posts of the people in your circle is a simple and quick way of letting people know that you see and hear them. A minute of your time could mean a lot to someone!

Notice EVERYTHING. I love to pay attention to what people’ favorite meals are, favorite flowers, special occasions or an accomplishment. And because I know I won’t remember everything, I like to write those things down and keep reminders. It’s those little things that are big in terms of showing others how much they mean and that they are seen.

If you want to get attention for you, your project, your team or the products and services you offer, the first thing to do is to proactively communicate.  For example, if you wanted to share what your team has accomplished this week — can you be your own publicist?  Can you proactively share with your boss five great things your team has done?

The other thing you can do to get attention in a positive way is to promote others. I love promoting my speaker friends to my clients. I love to promote the good work that people do, whether that’s books or blogs or videos that they’ve created.

Can you promote others as well and get attention for their message or good work? If you really want to get attention, give first.

Stand in service of others and be sure that the important people in your life know that you see and hear them. When you do, ah-mazing things happen!

Need more ideas and inspiration for how you can give the right attention to earn the best attention for yourself?

In this video, you’ll learn:

  • How to give others the attention necessary to make them feel heard
  • How to position yourself in a positive manner that allows you to maximize the attention for you and your brand
  • Provide others with positive attention that is reciprocal and awards you in return.

 

What would you add? I’d love to hear your thoughts.  If you’d like to teach your team the skills and tools to both get and give the kind of attention that can propel production, increase positive team dynamics and grow your business? Give me a call today to learn how I can help.

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Monday, June 12, 2017

Presenters Learn from Peloton Instructors: Pay Attention

Peloton instructorsIt’s no secret I am obsessed with my Peloton. If you don’t believe me, read this blog I wrote a little while ago.

 

This workout is beyond the stationary bike. It’s a community of people with 26K+ people in the Facebook group, and loyal fans that trek across the country to ride live with their fave Peloton instructors at the NY studio (affectionately called the mother ship) and people drive hours to meet their fave  instructors at Peloton stores in malls around the USA.

 

As a keynote speaker, focused on the topic of attention, I am constantly looking for examples of how people bring their messages to life. It might be watching a comedian on Netflix, attending a show on Broadway or watching a musician perform their latest hits. We can learn so much about the art of presenting from people around us.

 

A brilliant example of presentation skills comes from the variety of personalities and Peloton instructors . John Foley, the CEO has clearly hand picked his crew and created celebrity profiles for each of them. Some have cult-like followings and I admit to being part of those tribes.

 

Each Peloton instructor has their unique approach to their classes and listed below are some of my major learnings we can all apply to our presentations at work, at home and in our community.

 

Be real – all instructors are authentic. Not all instructors will appeal to all audiences. They don’t apologize for how they show up. They are authentically themselves. Some swear. Others don’t. Some focus on heart rate, others on fun. Some sing out loud on their bike, and others share mantras. I love how they show up confidently as themselves.

 

How can you show the audience more of who you are so they instantly want to listen to you?

 

Create memorable phrases – as a keynote speaker one of our secret weapons are memorable phrases we create that are memorable, repeatable and re-tweetable. We craft words our audience can share with others to help land key messages.

The instructors do the same:

Christine D’Ercole says ‘I am. I can. I will. I do’

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Monday, June 05, 2017

Delete Email for Productive Communication – Use Brilliant Tech Tools Instead

delete emailDid you know U.S. companies lose $588 billion each year due to distracted multitasking? What if your company could delete email and other archaic applications? Imagine the time you could save in productive work hours.

Companies struggle to maximize productivity while meeting the demands of the workforce. They want to utilize talented employees across the globe and provide flexible work environments, yet fear the impact of time wasted in daily communication. Since the success of organizations require us to do more with less while maximizing the use of time, it’s essential to look at the way in which business is conducted daily.

Technology has provided companies with huge advantages, changing the pace at which we work. It allows us to accomplish tasks more quickly, more easily and quite often with less expense. Email has turned into a thing of the past, an archaic tool that demands too much of our time and attention.

New technological advances, such as RingCentral Glip, lump our multiple outdated 90’s era tools into one ultra-slick, super productivity tool. No more do we have to utilize spreadsheets for task tracking, notes to capture conversations, intranet databases for file sharing and endless numbers of emails requiring our time and attention.

Here are some ways your organization can benefit from using Glip:

No More Email – Tools like Glip create huge advantages for companies. This real-time platform allows employees to quickly chat, discuss ideas and maintain records of conversations without dozens of emails to peruse. Employees aren’t forced to draft a message with subject, header and signature. Readers aren’t required to open emails, respond, determine who needs to be copied and wait indefinitely before receiving a response. When you use Glip, the chat is real time and can be text or video. Video calling is a paid feature within the Glip platform that’s available now that Glip is part of RingCentral. So delete email, and get with the modern program of real-time messaging.

Outdated Third Party Video Conferencing Platforms – We’ve all become accustomed to setting up meetings and utilizing third party platforms to enable video conferencing. With the new RingCentral Glip UI, users can quickly access each other in face-to-face conversations, allowing them to see facial expressions and body language. Users do not have to download and execute separate files and extensions to conduct a video conference.

Spreadsheet Project Tracking Pain – Remember the days when companies ran on Microsoft Excel? Now with tools like Glip, employees can share documents, assign tasks, project manage work with deadlines and timeframes. We don’t have to email spreadsheets back and forth or fear multiple versions are being used. The work and tasks are visual and available for everyone to see any time.

Endless Shared Databases – Now where was that file again? Imagine the number of hours wasted by employees searching through shared databases trying to find a file someone uploaded and saved for them to view. With Glip, files are easily accessible in the shelf feature that keeps relevant documents handy. It even allows the ability to prioritize frequently used documents and those of most importance.

Imagine the amount of time your company could save in productive work hours by ridding yourself of email, spreadsheets, third party video conferencing, and shared databases. Imagine if your employees were able to use one tool that did it all. Imagine the ability for employees to be available, no matter where they resided. Just consider the possibilities you’d have to make your workforce more flexible.

Advances in technology have ushered in this new era of business. So what are you waiting for?

To discover more ways your business can save time, create flexibility and maximize productivity, visit www.neenjames.com and learn how to profit by paying attention to what matters most.

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Thursday, June 01, 2017

Close the Deal with Same Side Selling Strategies by Ian Altman

same side selling strategies

Are you tired of playing games with your customers?

Does it sometimes seem like you and your client are working against each other?

Is it time to develop selling strategies that break through sales barriers?

As a coach and keynote speaker, I’m always on the lookout for ways my clients can save time, improve productivity and find efficiencies by paying attention to what matters most. If you’re in a position of sales leadership managing a team or an individual sales professional challenged with how to close the deal, you’ll find Same Side Selling strategies to be direct and time saving!

Same Side Selling, by author, speaker and coach Ian Altman, gives practical steps to break through sales barriers and turn confrontation into cooperation. Sellers that implement the Same Side Selling approach will be seen as a valuable resource, not a predatory peddler.

A Different Type of Book on Selling

What makes Same Side Selling strategies different from any other book on this topic is that it is co-authored by people on both “sides”: a salesman (Ian) and a procurement veteran who understands how companies buy (Jack). The buyer’s perspective is baked into every sentence of the book, along with the seller’s point of view. Our aim is to replace the adversarial trap with a cooperative, collaborative mindset. We also want to replace the old metaphor of selling as a game.

 

Want to know more about how Same Side Selling strategies can help you and your team close the deal? Watch here and learn:

  • How to work with your customer to achieve a win-win that benefits the success of you both;
  • Create a relationship with customers that ensures efficient decision making and discussions;
  • Radical approach to breaking through traditional sales barriers and cycles.

 

Want to learn more about Ian Altman and his incredibly effective selling strategies? Visit his website to check out his other books.

 

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Monday, May 29, 2017

Mental Health: Workplace Strategies for Leaders to Pay Attention

mental healthIt stands to reason that the healthier we are, both physically and mentally, the better prepared we are to face the challenges and opportunities of the day – and the more productive we can be. I recently had an amazing conversation with a client about ways that we could improve the health, and specifically, mental health in the workplace. We came up with five strategies that I’d love to share with you.

  1. Set boundaries. As a leader, can you initiate some boundaries within your team dynamics that makes it OK for people NOT to answer their phone at night or weekends when they may be spending quality time with the people they love? Can you make it a policy to limit the off-hours engagement required via email/text and messenger?  Can you encourage your staff to make business time a priority during business time – and family/personal time a priority when they are away from the office or workspace? While it may seem counterintuitive to go against the all-work-all-the-time trend we’ve seen in recent years, science and experience tells us that more balance leads to higher productivity, less burn out, more team cohesion and a happier, healthier workplace.
  2. Work from home. Can you create some flex-time for your team that allows them to work from home occasionally or on set days so they can use that them to hyper-focus on specific tasks away from office distractions? While maybe not for everyone, for many, this shift in atmosphere can be a big boost to managing often weighty to-do lists.
  3. Get outside. Not long ago I worked with a client who had just moved their workspace to a new facility. With the new location, they had an opportunity to create an amazing outdoor space for their team members complete with Wi-Fi, comfortable sitting areas, couches, and shade spots. AND they made it totally acceptable for team members to take their work outside and get a little nature in their day. The results were about what you’d expect them to be. Happier team members, increased productivity and less absenteeism. Sounds like a win-win-win – don’t you think?
  4. Create wellness groups. With so many of us turning an eye to fitness, it’s fun, and engaging to create wellness groups within your organization. The Fit-Bit folks commune with daily and weekly challenges, some host weight loss contests or bring in nutritionists. Can you do the same for your organization? Perhaps bring in a few professionals that can teach your team physical and mental health and wellness strategies that can kick off new initiatives and company focus?
  5. Community service. You know that feeling you get when you do something good for others? Why not encourage that within your organization. I love my client Trinity Health. When they do leadership events, they always include a service project within their community.  It’s a great way to encourage service within their team, and help the communities that surround them. Can you think of ways you can put policies in place that encourage and reward your team members to volunteer and act in service as well?

Need more ideas for how you can improve the overall wellness, stress level and morale of your team? Watch this to learn:
– How to permit employees to set boundaries for after hour work requirements
– How to create a workplace that promotes health and wellbeing
– How to alleviate the stress from disruptions in the workplace.

Here’s to your mental health and well-being and that of your team! If you’d like to learn more about making the most of your team, increasing productivity, attention and profitability – then call me. I’ve got the answers you’ve been looking for!

 

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Thursday, May 25, 2017

Creating Contextual Models – Help Your Audience to Pay Attention

Creating Contextual ModelsI recently had the privilege be interviewed by Michael Port on his podcast, Steal the Show, where we discussed creating contextual models and the ah-mazing impact it has to drive home your message to your audience and listeners.  Please, be my guest and read along as I share the power of contextual modeling and how it can benefit you, your message and your listeners.

 

The Strategy of Creating Contextual Models    

So what is contextual modeling, and why is it important not just for speakers, but for executives, or sales people, or anybody else that’s trying to get other people to understand what they have to offer, consume what they have to offer, and then say yes to it?

Contextual models are illustrations that sell your intellectual property, whether you’re internal thought leader or an external. You might be an internal thought leader, the go-to person in your company, as the expert. That’s really important to understand. If you’re known as expert in your field of leadership, as a speaker, author, trainer, consultant, and want the world to see and understand what information you have to share, contextual models will set you apart.

As a professional speaker myself, I believe every speaker needs a unique contextual model. It’s a snapshot of your intellectual property in a way that only you can explain. Now, think about big accounting firms. They all have their own versions of contextual models, and in really good ones, they’re the only people who can actually explain it to you, but what’s powerful about contextual models is it can be the basis of a book. It can be a slide in your keynote. It can be … You can have several contextual models that spin off one, but here’s the deal.

A contextual model is really just a square, a circle, or a triangle. Sometimes you smoosh them together, and stick some arrows on them, but that’s it, honey! It’s really …I think we over-complicate it, but you know yourself, that when you look through history … Think of the late Stephen Covey. First Things First, you know? He had the urgent versus important quadrant model. In the food industry, we have the food pyramid, whether you believe it or not is irrelevant. What people have smartly done is they’ve taken the complex, they’ve made it simple, and then put it in a contextual model. So that’s what contextual models are.

 

Why Creating Contextual Models are Necessary

If you want to make more money, contextual models  will rock your practice. It just will, because it stands you out. There’s a bazillion speakers on leadership, time management, it doesn’t matter, pick a topic. But if you are the speaker that has the contextual model, you show that you have depth of intellectual property. It shows you’ve researched it, so that’s one of the reasons why.

Often times, there isn’t a huge difference between the people that are perceived as novices, and the people that are perceived as experts. The difference is typically only the ability to create contextual models. Those people are perceived as experts in part because they’re so good at organizing their information. Perhaps all of your intellectual property is in your head, and you know what others desire to learn, but haven’t figured out how to put it down either on paper and translate it to an audience in person.

Since people learn in a variety of ways, it’s important to provide context that helps visual learner embrace the information more easily, and your audible learners connect an image to what they’re hearing. Models are also great for summarizing a great deal of information into a few bite-size images allowing the reader and listener to dive deeper into the content they feel is most relevant to them.

 

Begin Visualizing Words in Contextual Models

Let me let you in on a secret. I think in models. I know that’s really like freaky, and I know I sound like I’m five, but I seriously, I think in models. So when you start talking to me, I’m already visualizing what that would look like. When you think about a contextual model, I referenced before that they’re really just squares, circles or triangles. Let me just throw some words out, and you tell me what shape comes to mind.

For instance, if I talk about people, what shape comes to mind for you? Most likely you think of the shape of a circle – like a hug, or a cuddle. So that makes sense, right?

If I’m talking about a process, like there’s a hierarchy to something, what kind of shape comes to mind? Most likely steps!

When you think about models, there are certain things that are going to lend themselves towards certain shapes. So whether it’s process, or people, there are certain things that are going to come to mind.

 

When to Use Contextual Models

I’m all about attention, and if you want to get peoples’ attention quickly, you need a model. People don’t have time anymore. They don’t have time to read through your blog, so give them a model. They’re like, “Oh, I’ve got it.” Now if they love your model, they’ll read further. So when I use models in my keynotes, sometimes it’s a slide, but often I’ll draw the model with my body. You can get really good at this.

You can know your intellectual property so well, that I have a Venn diagram that is the basis of my book called, Folding Time, it’s one of my keynotes. So on the stage, I draw the model with my hands and my body, and the audience is like, “Oh my god!” And I’m saying, “Guess what? It’s on page 27.” So people love that, but people who are visual can see me do it, and people who want to see it in a book can then do it.

 

 

Keep Models Visually Leading

Now, here’s another mojo trick. If you want your model to have mojo, you also want to give it movement. Movement is basically arrows. That’s the fancy way to do it. So if when you think about a process, and the process leads to the top, the arrows would point up. If you have a circular … One of my Folding Time models in my book, it’s a Venn diagram in the middle, but there’s arrows on the outside which indicate bigger things, and they keep moving so anyone who’s looking at it goes, “Oh, this is not complete, they keep moving.”

So you’ve got to think about with your models, if you want to give it some mojo, make it even sexier, another layer to it is give it movement. Does it go up? Does it go sideways? Does it go down?

For instance, when I created the sales process for Virgin, we created a sales cycle but it never actually closed the loop. Because we’re always selling, right?  Just because a customer comes into the store, and maybe they want a cellphone from Virgin, but they also might need a safety plan because they’re going to drop their cellphone. When you think about sales, it doesn’t stop because we’ve reached the transaction at the end, where the customer or the client has bought the product. When I create sales models for clients, if I do that level of consulting, it’s then about keeping it as an open loop, because you don’t actually ever close the sale, you just open the relationship.

So think about the power of arrows, and where the arrowhead even goes, that elevates your IP again. I mean, there’s so many layers to models, I get super excited about models.

change, it’s often a slight two millimeter difference, and he brought that up because I gave him an example of doing a voiceover without a smile, and doing a voiceover with a smile, because we were talking about the different voices you use for a negotiation.

So first, consider a shape that comes to mind first. What’s the shape that comes to mind around your intellectual property? Is it a process model? Is it a value model? Then, consider what kind of keywords or phrases do you use? Is there movement you can have for mojo? And then all of a sudden you start creating your model.

Models give leaders tools to be able to communicate more powerfully, and that’s another thing. If you’re a speaker listening to this, or a consultant, your model makes it easier for your clients to buy you. It makes it easier for them to justify the investment they’re making in you. Just as a heads up, every time that I add a model to a proposal, generally speaking, I close about 98% of those deals, because no one else puts their models in their proposals, but what a client can see is there’s depth.

 

Get Started Creating Contextual Models

Are you ready to create a contextual model to help support your information and create an impactful learning tool for your listeners?

Start, first, by looking for models that inspire you. Start seeing what resonates with you. Start to look for models and see what resonates with you, and then start thinking through first. What shape comes to mind? When you think about your contextual messages, the biggest messages of your presentation, or your book, or your keynote, or your consulting agreement, what’s the biggest message you wish your audience to hear? And what shape comes to mind?

Go to my website, there’s actually a cheat sheet. So there’s models already created from the thought leadership community that you can just download.

 

I believe people’s’ attention is the greatest gift, and when people give you their attention, whether they’re reading your blog, or watching a video, or they’re sitting in audience watching a keynote, that’s the greatest thing they can ever give, is their attention. We all have such a limited amount of time, and a limited amount of attention. As a result, it is our responsibility when we have a message to share with the world, is to present it in a contextual model where you get to the point quickly, you really show people you are saving them time by giving them the best, most meaty part of the information they need to know immediately and up front.  Do your model early, do it quickly, and your listeners and audience will remember your information better, more effectively and with greater ease and understanding.

 

Want to learn more how about how to creating contextual models can assist you in delivering your message? Listen to the Michael Port podcast, Steal the Show, in its entirety. Join us here and listen in! For more Michael Port interviews with Neen James, check out: Steal the Show.

Creating Contextual Models

 

 

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Monday, May 22, 2017

Pay Attention to Build Trust and Transparency Among Leaders

build trust among leadersIncredible leaders understand developing and keeping work relationships requires one to build trust and transparency for an increase in productivity, productivity and accountability. That’s why I wanted to look at five essential strategies that can nurture that trust, and develop a stronger connection amongst team members which is a win for everyone.

 

  1. Explain your decisions. What I’ve found is that people are much more willing and eager to do the WHAT when they understand the WHY. Let your team members know the thought processes behind projects, how the outcome effects the organization and what they can expect by way of time and resources and you’ll find people more apt to jump in with both feet and get the work accomplished in less time with more enthusiasm.
  2. Share the goals. There’s an old saying, “A team working together towards a common goal will always accomplish more than an individual.”  Can you give your team members the top three goals for where you are headed as a company that they can then use as a filtering system for all their decisions? If they are really clear on the goals, you’ll find that they productivity will rise and their ability to focus on what’s most important increase as well.
  3. Say no. While that may sound counterintuitive, we often have to say NO to some things in order to say YES to the things that really matter. You also need to give your team members the autonomy to say no as well, within reason. If their plates are too full or they are not the right fit for a project for example, they should have the security that they can communicate that with leadership without repercussion.
  4. Host a town hall. When I was in the oil industry in Australia, I had a boss who did this on a regular basis. He’d gather top leadership and host an open question session with all of the team members. It was such a valuable experience for us all to be able to speak directly and openly with the executives in our organization. It made everyone feel like they were part of the process and an integral part of the team.
  5. Communicate often and early. As leaders, we are often in the know well of things that are coming down the pipeline. Client issues. Revenue numbers that need to be focused on. New projects in the wings. Changes in company structure or policies. Smart leaders don’t keep all of those things to themselves, or wait until the last minute to spring it on their teams. They communicate often and early about all things that effect how and when team members need to respond to their tasks. That way, everyone can get on the same page and get what needs to be done accomplished in the best and most timely way possible.

Need more ideas for how you can build a cohesive, super team of productive employees? Check out this video to learn:

– How to create open communication and dialogue within leaders and their teams;
– Create employee trust for the leaders within your business
– Create transparency among leaders so employees understand the why behind decisions

 

All of these strategies are aligned to build trust within your team and company and helping everyone work cohesively and efficiently.  It’s also what helps people jump in when they know there is a crisis or a goal without hesitancy or complaint. See if they are strategies you’d like to adopt in your own company for great results.  If you need help developing the team that can take your business to ah-mazing new heights, give me a call. I’d love to share with you how I can be of service.

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Friday, May 19, 2017

The Perfect Introduction in 6 Words or Less: Give Attention to Get Attention

clay hebert the perfect introductionI am constantly looking for people or brands that are truly paying attention to what matters, whether it is the brand they’ve built, the community that they serve, or maybe it’s a product they’ve created. Meet one of the smartest guys I know, Clay Hebert.

Clay has trained senior leaders from Fortune 500 companies, organizations. His speaking clients include Accenture, Pfizer, Zappos, and some top universities around the world. He advises corporations, start-ups on strategy, marketing, innovation, and culture. He’s got the ability to quickly name and frame things, which is one of the things that attracted me to his phenomenal brain. He does it like no one I’ve ever seen. He also created The Perfect Intro, a targeted way to truly get attention in six words or less – the formula for a perfect introduction.

You see, Clay believes attention is about being in the moment.  If you’re paying attention, it’s a short-term thing, it’s a right now thing. If it’s a speaker on stage, or a conversation you’re having with somebody at a coffee shop, attention is right here, right now and a look-you-in-the-eyes connection. Every one of us has been in a situation where we are asked the dreaded question: “What do you do?” I bet every one of us has been guilty of finding ourselves on a 5 minute long running diatribe listing off our resume as a response.

That’s why Clay was inspired to create The Perfect Intro.  He believes if you are truly paying attention to those in the moment, you should meet, greet and connect with those sharing that moment with you. Even if you don’t know those people, they could play an important part in your day, week, career and more. Take the time to introduce yourself, ask questions and be deliberate in your conversation. Make a real connection with those around you in as meaningful of a way as possible, using the least amount of time and words as possible. Clay instructs listeners on how to make their interaction as succinct and to-the-point, allowing them to give attention and get attention in a quick way that benefits all.  Clay’s presentation breaks down the art, purpose and myths of the introduction.

The Perfect Intro is a great asset to those that find themselves new to a company meeting coworkers for the first time, attending networking events or in a customer-facing job that requires you to share a little about yourself. It inspires you to define yourself in a sincere, meaningful way while understanding the purpose of the conversation is to benefit the other person. He recognizes other people in our immediate circle don’t need to know everything about us, just enough to be interested and intrigued to know more.

In his keynote presentation, Clay provides you with a base formula for the perfect intro. He helps you cut out the clutter in your conversation so you can get straight to the point in your introductions.  No matter the conversational situation, Clay’s introduction strategy will help you give attention to your audience in a way that’s beneficial to them and to your relationship.

If you want to get the point in your introductions, maximize your time networking and master your “What do you do?” response, call Clay today.

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Monday, May 15, 2017

How to Create Leadership Over Management


Watch video on YouTube here: https://youtu.be/sH2IIDAHPs4
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How to Create Leadership Over Management


Watch video on YouTube here: https://youtu.be/sH2IIDAHPs4
via CHANNEL TITLE

Paying Attention to LEADERSHIP Versus MANAGEMENT – 5 Strategies for Success

LEADERSHIP Versus MANAGEMENTEver stop to pay attention to the difference between LEADERSHIP versus MANAGEMENT? One isn’t better than the other necessarily – but they do definitely take you down different paths.  Management is all about the right here, right now. Managing processes and people and staying in the status quo. Leadership, however, is about looking into the future and mapping out new ways to thrive for yourself and your team.

Let’s take a look at five ways you can drive a leadership versus management mentality:

 

  1. Collaborate versus delegate. Delegate is when you are just telling people what to do. Collaboration, on the other hand, is bridging gaps between people. Reaching out for insights and ideas and new perspectives from other people Can you reach out to other people in your organization, across departments or even outside your own company to find new, mutually beneficial ways to problem-solve, build momentum and grow? It’s a powerful connection when you can.
  2. Be strategic versus tactical. It’s easy, I know, to get caught up in the tactical part of tackling your daily to-do lists. Leadership-thinkers take it to the next step. They look to the future goals and ask bigger questions so they can help craft new and better paths to success.
  3. Design over process. Start today to question the design of how things have “always been done”. Look for the opportunities where you can design new growth. Where you can re-think old processes.  Improve skills. Fuel innovation. And encourage positive change.
  4. Listen over talk. Communication is a powerful tool for both managers and leaders. The difference? Leaders give as much attention as they get (and sometimes more).  They listen to both what is said, and what is unsaid. I find sometimes the biggest answers lie in that in-between!  They listen, learn and then use that insight to challenge processes and improve systems.
  5. Ownership verses routine. It’s easy to fall into routines. They are fast tracks, however, to mediocrity. Instead encourage your team members to take ownership of their projects. Of the processes. Of their time. Their decisions. Their careers. Their choices. When you take ownership, you sharpen your focus on the things that the most important, and when that happens in an organization, everyone gets better.

 

Need more ideas? Watch for more tips and ideas for how you can get your managers thinking more like leaders:

 

This week, can you begin to shift your mindset from manager to leader, embrace these strategies and take action to bring them to fruition? Ah-mazing things can happen when you do.

If you need help fast-tracking leadership skills, strategies and mindsets within your team, give me a call today. That’s one of the things I love to do best!

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Wednesday, May 10, 2017

World Class Realtors Pay Attention to Their Clients – With Six Figure Real Estate Coach Roberta Ross

realtor clients six figure attention sale real estate

 

Love meeting new people that share my same enthusiasm for paying attention to what really matters.  I had a chance to catch up with Six Figure Real Estate Coach Roberta Ross recently and loved what she had to share about teaching real estate agents the value of attention.

 

 

Q:  What does attention mean to you? 

 

A:  I’m a big believer in the power of attention — but the RIGHT kind of attention. I mean you can stand in the road with a sign saying I’m an REALTOR®! That will get you attention, but is it the kind you really want? For me, I think it’s wiser to ask if what we are sharing serves us or if it is aligned with who you are and what you want to accomplish? If not, then narrow that focus to the things that are most important to you. I also believe it’s imperative to pay attention to what we’re passionate about.  I know when I coach real estate agents to focus on the things that they’re passionate about, they can be their best for those around them. I practice that same focus!

 

Q: Can you share a time that re-focusing on something specific changed your perspective or result?

 

A:  Recently, I found myself maxed out on time slots for real estate coaching and wondered about my next move. I had an idea to host a two-day event, but was dragging my feet. I just didn’t feel passionate about it. So, I refocused on what I WAS passionate about — helping people grow their businesses, but with more joy and more ease. And that was it. Suddenly, that shift in focus sparked an avalanche of ideas. I was waking up at 3a.m. to write notes. I put it out there and within two days it was sold out. Once it aligned with my passion, it was easy. That’s the sweet spot! From that revelation to the fruition of the event was just about a month. That’s what ideal attention can do!

 

Q:  What is the most important thing on which you need to pay attention? 

 

A:  I believe what’s most important is to constantly evolve as a person and business person.  When I do, everyone around me benefits. My clients, audiences, real estate coaching members – everyone. Constantly growing as a person is so important.

 

Q: Can you think of an example of a company that does a great job of paying attention to their customers or clients?

 

A:  Years ago, I had an opportunity to meet Tony Hsieh, three days after he sold Zappos to Amazon for $800 million. His philosophy was that they were not a shoe store, but a customer service company. I loved that.  A year later, I toured Zappos and their attention to detail was amazing. There was absolutely no time limit for taking care of a customer. Whatever it took to provide an excellent experience. Customer Service staff were empowered to do their best to answer any questions that came their way – even if it had nothing to do with Zappos. He gave a great example: One late night, they got a call from some folks who wanted pizza and, as a joke, someone said, “Let’s call Zappos, they’re open 24 hours!” Sure enough, they called and the customer support team did the research and gave them numbers for three pizzerias that were open past midnight! Now THAT’S re-markable (as Seth Godin would say) service!

 

Q: Have you focused attention as a team on a specific problem-solving task or client need?

 

A:  As a business coach, that’s a regular practice! As a result, I have a high retention rate. My new mission is to help other real estate agents make more money, experience more joy, and succeed with ease. I help them focus their attention so that they can accomplish that. I used to think it was enough to help people make more money, but now, I teach them to align themselves with their passion – and the people that fuel that passion. It allows them to attract the right customers and the right opportunities so that they have less conflict and stress. In turn they do make more money, but they are much happier as well.

 

real estate agent six figures sale

 

 

Want to learn more about Roberta? Visit http://ift.tt/1RBwycz

 

Want to learn more about teaching YOUR team to pay ATTENTION to what’s REALLY important? Give me a call. I’d love to share some strategies with you.

 

 

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Monday, May 08, 2017

How to Create an Agile and Flexible Work Environment

flexible work environment Meeting the challenges of today’s workforce and competitive markets means strong leadership has to pay attention to detail and lead with a whole new kind of flexibility. When they do, creativity, productivity and profitability go up – and attrition, team disputes and burnout go down.

 

 

I’m often called upon by clients to help them determine what a shift in flexibility would mean to their work environment and team members—and help to create a process to make it happen.

I find these five strategies are a really good start

 

Tip your hat to technology. How far we’ve come!  Technology makes agility and flexibility easier now than in any time in history! People can now work from home, email from airplanes, telecommute and patch into meetings on the other side of the world with ease.  That’s powerful. Leverage that ability.

 

Remove the burden of guilt. Do you have a team member that would be served best working from home? Someone who needs to shift their hours to make childcare work? The goal is to get the work done, and done well – right? Not really about where it takes place or at what time of day. Remove the guilt, increase the flexibility – and watch the workflow accelerate.

 

Foster unity. Teams who are united, who get each other, who support each other will always accomplish more with less stress.  That sense of unity kicks in when someone is on vacation, sick, caring for an ill child or has a family emergency and eliminates the panic. The rest of the team picks up the slack, honors the responsibilities and keeps the work world spinning gladly, because they understand that if there comes a time when they need a helping hand, someone will do the same for them. That kind of unity starts at the top with leadership. Foster it, model it and support it throughout your whole team.

 

Reevaluate your environment. One of the first things I do when consulting with an organization that wants to increase flexibility and productivity is look at their work spaces.  Is it time to do away with cubicles? Can you consider a more open work space? Who needs a quiet space to work? Who works better with collaboration?  Is there an area to brainstorm? Is the temperature conducive to productivity? Is there enough light? When you reconsider all the components of your work environment and directly match them up to what your team needs to be at their best you’ll create a space for people to work at their highest and best capacity.

 

Create a distraction-free zone. Can you create an area of your work space or a time frame each day that is declared DISTRACTION-FREE? That means there are no meetings and no interruptions from peers or management during that time and everyone has the freedom to complete work, create, and stay on task.  For some organizations, implementing just this one idea changes the whole dynamic of their work days by decreasing stress and increasing productivity.  Try it.

 

I’d love to hear your thoughts on what you’ve done to add more agility to your organization.  If you’d like more strategies on getting the most from your team by paying attention to what really matters – for you and your team, I’m happy to consult.

 

In the meantime, take a look at this video and learn more about creating workspaces ideal for your teams that will motivate productivity and focus, boost morale and drive employee engagement.

 

Powerful things happen when you shift your attention to difference-makers for people.  I can help you discover those and set your organization on a whole new path to accomplish ah-mazing things! Call me today to learn more!

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Friday, May 05, 2017

Pay Attention to Employees – Drive Engagement, Improve Morale, Increase Productivity

employee engagementHow do you create a more cohesive, cooperative and creative team of employees?  Start by paying ATTENTION to what matters to them and their success.  Attention is a powerful tool to increase morale, productivity and accountability within your employee base. It starts, of course, with leadership.  Here are five tips for truly paying more ATTENTION to your employees that will have everyone reaping the benefits of that attention.

 

Tip one:  Survey your employees.  “What Neen? Actually, ask them what they think?”  Yes. Many of my media clients do this very successfully. They create an anonymous survey where employees are free to share ideas on things like focus and improvement without fear of repercussion or embarrassment. It’s a great tool to assess what’s going on with your team and learn ways that you can help them succeed, and your organization thrive.

 

Tip two:  Eliminate unnecessary meetings. One of the fastest ways to increase productivity is to decrease meeting time and the number of meetings your employees are requested to attend.  Take a good hard look at your “regularly scheduled programming” of business meetings and strike those that are just meetings for meetings sake.  For all other meetings, figure out how you can accomplish more in less time by being succinct in topic, talking points and desired outcome.  You are literally giving your staff gifts of time by cutting the extraneous meeting minutes. They’ll appreciate it, and in turn, have the time to focus on their tasks at hand.

 

Tip three:  Stop communication after hours. Some of you are going to struggle with this one, I’m sure.  We live in a 24/7 world, right?  Smart phones in hand that can accomplish extraordinary feats of business brilliance.  That’s wonderful. However, a life out of balance for too long creates stress, burnout and decreases productivity in employees.  Off hours, with the exception of rare emergencies, should be considered OFF hours.  For most employees? When the BOSS emails in the evening, they feel compelled to reply. Whether they are at dinner with their family, at a social event or just re-charging, it feels like they are still on the job.  Instead, create agreements with your team regarding off-hour time and encourage everyone to respect those agreements.  One trick many of my clients use is to write their emails and notes when they are thinking of them, but they simply save them and set time aside each morning to deliver those messages so that their employees receive them during ON hours, rather than off.

 

Tip four:  Create focus groups.  I love this one.  Can you create smaller groups within your larger organization that can brainstorm specific challenges, client needs or processes across departments?  That can spark powerful innovation within your company as it gives people new voices to help create solutions and synergies. When they do, they feel better seen and heard, and that’s what EVERYONE needs to feel successful and valued.

 

Tip five:  Create community groups.  This is similar to tip four but where a focus group might be a short-term employee engagement opportunity, a community group, also called employee resource groups or affinity groups bring together people not just from across the organization, but thought leaders from the community as well. These groups meet regularly, often bringing in a speaker, to share ideas, solutions, network, problem solve, and have some fun with like-minded people.

 

There you go. Five ways to start paying ATTENTION to the things that can help you accelerate employee engagement which will lead to higher productivity, profitability and accountability.  Need more ideas? Watch this video and gain inspiration to:

  • Address engagement issues and drive better behavior within employees;
  • Understand what excites your employees and how you motivate them;
  • Focus on morale and ensure employee happiness and well being.

If you want to learn more about how to move your team to a higher, more engaged level with predictable, accelerated results, give me a call today to find out how I can help.  G’day!

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Monday, May 01, 2017

Paying ATTENTION to Employee Engagement

employee engagementHow do you drive employee engagement and create a more cohesive, cooperative and creative team?  Start by paying ATTENTION to what matters to them and their success.  Attention is a powerful tool to increase morale, productivity and accountability. It starts, of course, with leadership.  Here are five tips for truly paying more ATTENTION to your employees that will have everyone reaping the benefits of that attention.

 

Tip one:  Survey your employees.  “What Neen? Actually, ask them what they think?”  Yes. Many of my media clients do this very successfully. They create an anonymous survey where employees are free to share ideas on things like focus and improvement without fear of repercussion or embarrassment. It’s a great tool to assess what’s going on with your team and learn ways that you can help them succeed, and your organization thrive.

 

Tip two:  Eliminate unnecessary meetings. One of the fastest ways to increase productivity is to decrease meeting time.  Take a good hard look at your “regularly scheduled programming” of business meetings and strike those that are just meetings for meetings sake.  For all other meetings, figure out how you can accomplish more in less time by being succinct in topic, talking points and desired outcome.  You are literally giving your staff gifts of time by cutting the extraneous meeting minutes. They’ll appreciate it, and in turn, have the time to focus on their tasks at hand.

 

Tip three:  Stop communication after hours. Some of you are going to struggle with this one, I’m sure.  We live in a 24/7 world, right?  Smart phones in hand that can accomplish extraordinary feats of business brilliance.  That’s wonderful. However, a life out of balance for too long creates stress, burnout and decreases productivity.  Off hours, with the exception of rare emergencies, should be considered OFF hours.  For most employees? When the BOSS emails in the evening, they feel compelled to reply. Whether they are at dinner with their family, at a social event or just re-charging, it feels like they are still on the job.  Instead, create agreements with your team regarding off-hour time and encourage everyone to respect those agreements.  One trick many of my clients use is to write their emails and notes when they are thinking of them, but they simply save them and set time aside each morning to deliver those messages so that their team members receive them during ON hours, rather than off.

 

Tip four:  Create focus groups.  I love this one.  Can you create smaller groups within your larger organization that can brainstorm specific challenges, client needs or processes across departments?  That can spark powerful innovation within your company as it gives people new voices to help create solutions and synergies. When they do, they feel better seen and heard, and that’s what EVERYONE needs to feel successful and valued.

Tip five:  Create community groups.  This is similar to tip four but where a focus group might be a short-term employee engagement opportunity, a community group, also called employee resource groups or affinity groups bring together people not just from across the organization, but thought leaders from the community as well. These groups meet regularly, often bringing in a speaker, to share ideas, solutions, network, problem solve, and have some fun with like-minded people.

 

Need more ideas? Watch this video below to learn how to:

  • Create more engagement between your valued employees
  • Learn how to create community within your team
  • Create retention among your trusted employees

 

 

There you go. Five ways to start paying ATTENTION to the things that can help you accelerate employee engagement which will lead to higher productivity, profitability and accountability.  I’d love to hear your thoughts!

If you want to learn more about how to move your team to a higher, more engaged level with predictable, accelerated results, give me a call today to find out how I can help.  G’day!

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How to Drive Employee Engagement


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How to Drive Employee Engagement


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How to Create a Flexible and Agile Work Environment


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How to Create a Flexible and Agile Work Environment


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Monday, April 24, 2017

Is Technology Our Enemy of our Focus and Attention?


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Is Technology Our Enemy of our Focus and Attention?


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Is Technology the Enemy of Focus and Time?


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How to Give and Get Positive Attention Necessary for Success


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Is Technology the Enemy of Attention? The Good, Bad & the Ugly of Technology Addiction

technology good and evilI’m often asked if technology addiction is real? Is it really the attention enemy it is made out to be? While I think there is a growing trend among some to make screen-time more important than people-time, I don’t think technology is evil.

 

Sure, it gets blamed (a lot) for our lack of attention, but when leveraged well, it can help us achieve more in shorter periods of time and create a further reach than we ever thought possible.  While we do need to be disciplined in our use of technology, especially while in the company of the terrific people around us, I think the key is to use it for good (productivity) – and not evil (pure distraction).

 

Here are five ways to use technology for good not evil:

 

Freedom App.  I use this (almost daily) to block websites when I am trying to get work done. Can you use site blocking software to help you get more done?

 

Spotify. My smart friend Clay Hebert uses this by creating a playlist when he writes.  Music can be an awesome conduit to trigger focus and creativity.  Have you ever thought about making playlists to help you focus and create an environment of productivity?

 

Headspace.  This is a great app if you want to meditate. I also use my Peloton app (using the Beyond the Ride aspect of the Peloton app) to meditate. I am not good at this yet but I do try to incorporate it regularly. Meditation, they say, is a practice, I sure have a lot to learn about that! Can you use an app to increase mindfulness?

 

Zoom. This video tool is easy to use and gets people to pay attention in meetings, you can use it record conversation. The great thing about video conferencing, rather than teleconferencing, is the ability to look people in the eye and not allow them to multi-task. Companies like Genie Cast are brilliant at using this tool to provide experts (they call them Genies) to share information with companies using the Zoom platform. Everyone wins. Can you use video platforms to increase attention in meetings?

 

Podcasts app. I love to listen to podcasts while I get dressed in the morning. One of my clients listens to them while she cooks at night. One of the beauty salons I go to allows guests to choose the podcast we listen to while she gives a treatment! It’s a great way to get in your personal development time in by listening to something that will help develop your skills or shape your beliefs. Can you listen to podcasts while you do a routine activity each day?

 

I love the idea of using technology wisely to increase productivity and connectivity.  We can now share our lives with love ones in an instant. Families spread over states – or even countries can have face-to-face conversations.  Teams can meet, in real time, from all over the world without ever getting on an airplane. Like any good thing, using technology in moderation is a powerful tool for all of us.  I’d love to hear your favorite ways of managing the pull of technology in your life and business.

 

If your team is eager to start paying attention to the things that really matter in terms of growing your business, client base, and bottom line – I’d love to chat with you about how I can help. Give me call today to learn more!

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5 Ways to Use Technology for Good - Not Evil


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How to Give and Get Positive Attention Necessary for Success


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Wednesday, April 19, 2017

5 Questions With Inspiring Women: Laurie Palau – Guest Blog by Megan Kristel

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Monday, April 17, 2017

Pushing Through Discomfort to Power Up Productivity

I’m a relatively new runner.  If you’ve ever been in those particular athletic shoes, you know that there some pain involved in that process.  I was running with Coach Dave, and we started talking about this very topic.  He said I needed to learn the difference between pain and discomfort.

Right? That made a light bulb go off for me, in a much larger context than how many miles I was putting in. It made me think about all those times when you feel hurt, or had a niggling feeling that something wasn’t right. Those are the red flags used by our body and mind to capture our attention. We need to listen to those signals and determine if we are in pain… or just uncomfortable.

 

Coach Dave and I agreed that it’s about persisting through discomfort. Some of our biggest breakthroughs are achieved personally and professionally when we are willing to power through discomfort until we get to the results we’re eager to achieve. If you’re ready to get to the other side of discomfort and power up your productivity to achieve more greatness in the new year, let’s look at a few strategies to keep in mind.

 

  1. Know your why. A good WHY is a great motivator. Ask yourself, “Why am I doing this?” Why are you working longer hours? Spending more time on planes? Staying late? Getting up early? Putting systems in place? Fine-tuning that vision? Or running that extra mile? If you can articulate the bigger ‘why’ you are more likely to persist, stay focused on the reasons race full-speed ahead towards those important goals.

 

  1. Know your time table. No, not math. Your timeframe for accomplishment.  Listen, if you don’t believe it already – let me be the first to share:  you are better than you think. You are more capable than you believe. You have gifts and guts and talents that are unique and mighty to YOU.  So, give yourself that. Then set a definitive timeframe to achieve your goal. You might surprise yourself at how much you will endure. Can you run an extra mile (or an extra 10 minutes)?  Can you read a little longer to get educated (even though you are tired)? Can you make two more phone calls (even though it feels as if everyone is saying no to you today)?  Set yourself a timeframe of how long you are willing to be uncomfortable and as my friend says, “Just keep going until you hit it, not quit it.”

 

  1. Know your rewards. They are different for everyone.  Are you motivated by taking a break? Calling a friend? Getting new shoes (my Achilles, pun intended). Determine the reward that most motivates you to move through discomfort. Articulate that what hitting those goals will feel like on the other side.  You will feel fitter. Your relationships will soar. Your business skyrocket. Your sales go through the roof. Marathon medals are within your grasp. Hold those visions in your mind when feeling uncomfortable and they’ll help you power through the tough stuff.

 

Now, go knock your goals out of the park.  Set some that get you out of the comfort zones and into the s-t-r-e-t-c-h that will see your life, your business and your mind expand exponentially.  Make a no-ruts policy for the next twelve months and power through. I’d love to hear from you.  What can you do to persist through discomfort?

 

When you’re looking for a female motivational keynote speaker with the kind of leadership, sales and productivity strategies that will help your team become more engaged and driven towards their goals? Excited about their part in your organization? Eager to adopt the tools to increase profitability, productivity and accountability?  Neen James is the attention expert and speaker to call.

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Thursday, April 13, 2017

Global Gurus Leadership and Coaching Speakers

global gurus top leadership speakersGlobal Gurus is a research organization who researches and ranks the Top 30 professional speakers worldwide in a variety of categories. This research allows corporations, organizations, non-profits, event planners and bureaus understand who are the most referred and recommended professional speakers within their industry. It’s a great way for those searching for keynote speakers to determine who to choose for their next event.

global gurus top coaching keynote speakerGlobal Gurus only earn revenue from advertisers on their site, not from a GURU or GURU candidates.  Unlike other “Top Guru” or “Best…” lists out there, they do not sell rankings nor give any ranking consideration to organizations who advertise. All Global Guru Sites choose remarkable leaders who makes an impact and who from people who took time to vote for them. They are NOT industry leaders, but people who support knowledge and personal / organizational development in their fields through speaking, training, books, and media.

Thanks to YOU and to those that recommended me to the list, I’ve been selected in the TOP 30 for both World’s Best Leadership Speakers and World’s Best Coaching Speakers. You cannot imagine how delighted and humbled I am by this selection and from your kindness and willingness to nominate me.

Next time you or your event is in need of a coach or professional speaker, visit the Global Gurus website and choose the topic of your choice.

Champagne Kisses,

Neen

 

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Monday, April 10, 2017

Pay Attention to Opportunities to Recommend Your Peers: It’s Good Business – and Good Fun!

SHRM How to Refer and RecommendRecently I had the privilege of speaking at the SHRM Volunteer Leadership Summit in Washington, DC with four of my speaker friends that I frequently recommend to others. We are part of a group called The Keynoters and clients often hire us together to speak at their events. We had so much fun being the leadership track for this important Human Resource professional’s event.

Some of our favorite comments received were from the meeting planners and attendees — all sharing how much they enjoyed watching us support each other in the sessions. The format required two of us present at a time in rooms beside each other. As there are five of us, we would help the others when we weren’t presenting by providing handouts, moving chairs, doing whatever needed to be done.

Here’s what you need to know: people are always watching. And they pay attention not only to what you say, but what you do. We all enjoy each other’s company, we love seeing the others succeed and we love serving clients together. Behaviors follow beliefs. We all believe in the other presenters and providing the most valuable experience for our client and our audience.

If you want to get attention for your products, your projects, your team, consider referring others. It’s a win-win-win-win-win – you get the idea!

Here are five ways you can get attention by referring your peers:

Create a strong network. Know who you can trust, what their strengths and talents are and who you can recommend to clients, customers, members, friends and colleagues.

Explore client needs. Know your clients’ challenges, concerns and big picture goals, then make suggestions for them. When you do, you become their trusted advisor, and go-to resource.

Make connections. Don’t just mention people to each other, make an actual introduction via email or a teleconference. Give a few reasons why you think there might be a good fit between them. Make it easy for others to do business together.

Follow up. Don’t stop at introductions. Be sure to follow up to see if those you recommend were able to connect.

Build advocates. When you actively refer others and constantly strengthen your network, you can build strong relationships with people who will become advocates for you and your work. Foster those relationships, reach out to them regularly and keep them informed of what you are doing. When you do, you’ll often find yourself on the receiving end of a referral of your own!

Pay attention to the needs of your clients, members, patients, and team members and colleagues. Actively look for the connections that could be opportunities for others to play a role in someone else’s success. In doing so you’ll elevate your relationships with all of the above to being both an expert at what you do – and a positive facilitator for connectivity. Have some fun with it! I can tell you that The Keynoters and I sure do!

Want to learn more ways to identify opportunities to recommend others when you can’t be all things to all people? Here’s how to have a network of professionals you know and trust to recommend and refer when your area of expertise isn’t the best fit.

This video will guide you on how to:
– Recommend the right professional to fit your customer’s needs
– Make connections between professionals so cold calls aren’t necessary
– Build trust with your clients and contacts to become their go-to resource for professionals

When you pay attention to your clients’ needs, you can be a hero by recommending others who are experts ready to solve their problems.

I’d love to hear your thoughts and if you are in the market for a good referral or think I might have some connections that could help you with an event, project or problem, please don’t hesitate to call me today. I’d love to assist!

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How and When to Recommend Professionals You Know and Trust


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How and When to Recommend Professionals You Know and Trust


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Monday, April 03, 2017

What Paying ATTENTION to Your Millennials Looks Like And How It Pays You Back in Productivity

 

millennial generationI love millennials.  I love their energy. Their insights. Their outside-the-box, or even no-box-at-all eagerness and drive. Recently, I was asked by one of my awesome clients, who is always traveling that cutting edge, if I would help them craft a training program for their millennial team members.

 

Those folks between 20 and 30 in their organization who were moving into mid-level management. He asked, “How can we get their attention in positive ways and KEEP it?” Smart guy-right?

 

What we did was design a program that was focused on four important areas:

 

  1. Communication skills. Millennials are amazing at technology and connection, and those are wonderful things. Your training should complement those presenting skills as well as teach valuable listening skills.
  2. Leadership. While management is obviously about looking after tasks, leadership is really about understanding strategy.  Share that distinction with them so they can bring their uniqueness to their roles.  Then help them understand what kind of leader they are now, and help them set their sights on the kind of leader they want to be in the future.
  3. Delegation skills. Teach your team to understand how to delegate responsibly to others, and also how to be the kind of leader who can be delegated to as well. I like to tell my clients that when you think about delegation, think of it as a pie.  80% of that pie is the work that you have to do yourself. That leaves 20%, of which 10% should be delegated to people who are learning to do YOUR job, and 10% learning to do your BOSS’S job. That way the whole organization continues to GROW in the right direction.
  4. Productivity. Millennials are famous for being tech-savvy and extraordinary multi-taskers.  Accelerating productivity calls for not just learning how to manage time, but to FOLD time. In my book Folding Time, I share hundreds of strategies to do just that.  I love what LaSalle Network in Chicago implemented in their organization. Their brilliant mentoring program is called Grandparenting.  It’s an ahh-mazing mentoring program where key management leaders look after not only their staff, but the staff level below their staff. It’s a very powerful way to connect everyone.  Millennials are so keen to learn and they have so much to share and give. Can you think of some ways you can create that kind of mentorship within your own organization, hospital or credit union?

 

Lastly, look at all the ways your organization is paying attention to contributing to the community around you. One of the things I really love about this particular generation is how incredibly altruistic they are. They think more globally and they definitely look at the world from a different lens.  If you really want to pay attention to this demographic of team members within your organization, create programs that embrace the brilliant uniqueness they offer. Then partner them with people they can learn from who value their contribution – and you’ll have a winning combination that will send productivity through the roof!

 

Want to know more? Learn to collaborate, coach and communicate millennials by watching this video and learning the following:
– How to get, and keep, the attention of Millennials
– How to focus and improve Millennials communication skills
– How to coach them to become strong leaders in the workplace

 

 

When you’re looking for a female motivational keynote speaker with the kind of leadership, sales and productivity strategies that will help your team become more engaged and driven towards their goals? Excited about their part in your organization? Eager to adopt the tools to increase profitability, productivity and accountability?  Neen James is the attention expert and speaker to call.

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